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Q: Where can I have my vehicle repaired? A:: At any licensed repair facility in the USA. Q. What if my repair facility states they do not accept your program? A. Accepting the program refers to direct billing, if your repair facility chooses not to directly bill us, we will pay for all covered repair costs with a corporate credit card. Q. What if I have no money, do I have to pay for the repairs and get reimbursed? A. No, the repair facility will either directly bill the Warranty Stop claims department or the claim will be paid with a company credit card less any applicable deductible. Q. Is the contract transferable upon vehicle sale? A. Yes, all service contracts are transferable to a second private owner. Q. What makes Warranty Stop Service Contracts different from other warranty companies? A. The difference in the Warranty Stop plan is the administration of claims, the financial stability of the insurer, and the superior coverage provided. Q. Does the Service Contract cover parts and labor? A. Yes, all Warranty Stop plans provide coverage for parts and labor. Q. Can I be reimbursed for completed repairs?
A. Only if prior authorization has been given before repairs have begun.
Q. What should I do if I have a claim?
A. You will be asked to take your vehicle to an ASE Certified shop or technician for preliminary inspection. Do not authorize disassembly of any component before the repair facility or technician has called us. Q. Is there a waiting period before the policy can be used? A. Yes, the policy comes with a 15 day/500 mile waiting period. |